To improve communication with a patient who has low health literacy, what action should be taken?

Simplifying language and avoiding jargon is a crucial step in improving communication with patients who have low health literacy. Many individuals struggle to understand complex medical terms or technical language, which can lead to confusion and hinder their ability to participate in their own healthcare effectively. By using clear, straightforward language, healthcare providers can ensure that important information is conveyed in a way that is easily comprehensible.

Additionally, simplifying language helps establish trust and encourages patients to ask questions or express concerns, creating a more supportive environment for discussion about their health. This approach empowers patients, allowing them to make informed decisions about their healthcare based on clearly understood information.

While other options may have specific merits in different contexts, such as written resources providing detailed information, they do not directly address the immediate need for clear communication tailored to the patient's understanding. Audience members with low health literacy particularly benefit from verbal explanations that prioritize clarity over complexity.